Most email clients provide a "safe sender" option for trusted contacts in the address book.
To add a trusted contact in some of the most popular email clients, make sure every member of your firm takes the following steps below.
| Email client | Add an address to your safe sender list | Recover from the Junk folder |
| Apple Mail (desktop) | 1. Select the email to open it 2. Hover over the From address 3. Click the down arrow and select Add to contacts |
1. Select the email 2. Click Move to inbox |
| Apple Mail (iPhone) | 1. Select the email to open it 2. Click the From address 3. Click the down arrow 4. Click Create New Contact > Done |
1. Select the email 2. Click the down arrow 3. Select Mark as Not Junk |
| AOL Webmail | 1. Select the email to open it 2. Click the From address 3. Select Add Contact 4. Enter the first and last name 5. Click Add Contact |
1. Select the email to open it 2. Click OK to mark it as not spam |
| Gmail | 1. Select the email to open it 2. Hover over the From address 3. Select Add to Contacts |
1. Select the email to open it 2. Click Report not spam |
| Outlook/Hotmail | 1. Select the email to open it 2. On the Message tab, select Junk > Never Block Sender |
1. Select the email to open it 2. On the Message tab, select Report Message > Not Junk |
| Yahoo Mail | 1. Select the email to open it 2. Hover over the From address 3. Select Add to Contacts then Save |
1. Select the email to open it 2. Then click Not Spam |